Privacy Policy

Introduction.

The Privacy Policy, Terms Of Service and the standards referred to within them, form a binding legal agreement between you and Kampspire® that governs your right to use the websites, applications, and other offerings from Kampspire (collectively, the “Kampspire Platform”).

By using Kampspire®, you acknowledge that you have read, understood, and agreed to the Terms of Service and Privacy Policy.


Information we collect.

We collect two types of information: personal information and non-personal information. By using Kampspire, you agree to this Privacy Policy.

Personal Information.

  • When You Create an Account.

    We collect your name, email address, and password.

  • When You List a Camp.

    We collect details about your camp, such as its name, location, and services offered.

  • When You Subscribe to a Paid Service.

    We may collect payment information, but we do not store this data. Payments are processed by a secure third-party provider.

Non-Personal Information.

We automatically collect data like your IP address, browser type, device type, and browsing actions on Kampspire. This helps us understand how you use the platform and improve it.


How We Use Your Information.

We use your information to:

  • Create and manage your account.
  • Process payments for subscriptions.
  • Send you notifications, such as updates or service announcements.
  • Improve our platform and services based on user behaviour and feedback.
  • Keep the platform secure and prevent fraud.

We do not sell your personal information to third parties.


Sharing Your Information.

We only share your personal information in a few limited circumstances:

  • With Service Providers.

    We work with third-party companies (like payment processors) to provide services. They are required to protect your data and can’t use it for anything else.

  • For Legal Reasons.

    If required by law or to protect the rights, property, or safety of Kampspire or others, we may share your information.

  • In Business Transactions.

    If Kampspire is involved in a merger or acquisition, your information may be transferred to new owners as part of the business.


Cookies and Tracking.

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, track your use of the platform, and improve our services. You can disable cookies in your browser settings, but some parts of Kampspire may not work properly without them.

  • Cookies.

    Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and improve performance.

  • Google Analytics & Other Tools.

    We use Google Analytics to track and report website traffic. Google may collect data such as your IP address and device info, but it is anonymized.

  • Facebook Pixel & Similar Technologies.

    We may use tracking pixels to serve relevant ads to you on other platforms, like Facebook, after you’ve visited Kampspire.


Electronic Communications.

We may use electronic communications to keep you up to date on Kampspire news, updates, and promotional offers. You may unsubscribe anytime via the link in our emails.

Please note that we may still send administrative messages (e.g. policy changes or service notifications).


International data transfers.

Your personal data may be transferred to and processed in other countries (like Australia or those hosting our cloud providers). By using Kampspire, you consent to these transfers.


Advertising.

We may use third-party advertising networks such as Google or Meta (Facebook). These networks may use cookies to deliver personalized ads.

Refer to their respective privacy policies for more information on data usage.


GDPR Compliance.

If you’re in the EEA, you have specific rights under GDPR:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object

To exercise these rights, contact us via our help page.


Your Rights.

You have rights over your personal information:

  • Access and Correction.

    You can access and update your personal information by logging into your account.

  • Deletion.

    You can request deletion of your personal information unless required by law to retain it.

  • Opt-Out.

    You can opt-out of marketing emails at any time. You’ll still receive important service-related messages.


How We Protect Your Information.

We use security measures like encryption and secure servers to protect your data. However, no online method is 100% secure, and while we take precautions, we cannot guarantee complete safety.


Third-Party Links.

Kampspire may contain links to third-party websites (like camp sites). We are not responsible for their privacy practices, so we encourage you to read their policies before use.


Changes to This Privacy Policy.

We may update this Privacy Policy from time to time. Continued use of Kampspire after updates means you accept the revised terms.


Contact Us.

If you have any questions about this Privacy Policy or how we handle your data, please contact us on our help page.